Facebook recently announced a new streamlined look for Facebook Pages. The new Pages design mimics that of the existing personal profiles layout in look and feel. However, it is a bit of a shift from the current Pages design, with a few major updates outlined...

Dear Twitter, You know, I thought things were going pretty well. #blessed Ever since 2009, when you started hyperlinking me to all sorts of conversations, we've been like #PBandJ. All of a sudden, I'm hearing you think I'm "arcane," that you're thinking of getting rid of...

SXSW is a great way to stay connected to the pulse of the interactive world, which is often a difficult task given the constant and rapid change within the landscape. SXSW provides us with a window into the latest trends and ways of thinking that...

While I am not a stranger to conferences full of people that earn their living on the internet (hello, BlogHer & Blissdom!), the 2014 SXSW Interactive Conference blew me away. Between the hustle of Austin & the incredible line-up of keynote speakers, it was 5...

Who’s ready for March Madness? The 2014 NCAA Men’s Basketball Tournament kicks off this week, and the field of 68 is now set in stone. Anybody could take the championship this year, from the top-seeded Florida Gators to one of the last four teams in,...

Recently, I read a two-part blog post from Central Desktop discussing the relationship between Account Management and Creative Teams. Part one takes a look at this relationship from the Account side while part two is from Creative Team’s viewpoint. The content of these blog posts...

Let's clear some things up for the people who *really* love contacting our brands for help, shall we? 1.) Yes, we notice your perverted usernames. Hey "BumLover6969," we get it. You're nasty. We laugh at first, but when you complain on our pages 16 times about how...

Facebook Reach Down 30% and Engaged Users Up 30% in January compared to November We’ve updated our research from early December that showed an average 44% drop in organic Facebook brand Page reach. Our December research included data on organic reach for 21 brand Pages that was collected...