Social First. Social Only. Social Partners.
As the original social media agency™, our agency mission has always been to change the world of marketing through social media. We’re built to deliver our clients the best in social media marketing.
Whether you’re looking for a full-service agency or a-la-carte services, our business model allows us to support your brand in the manner that you choose. Below you’ll find a breakdown of the 12 service lines we provide that are proven to deliver measurable business results.
Social Strategy Development
Be it across the entire social media marketing mix or a small-scale plan for product launches, our team can develop custom roadmaps for success aligning audience, objectives, strategies, and tactics in a way that achieves specific, measurable results.
Community Management
Our community management team is a one-stop-shop for creating lively and engaged social media communities through editorial planning, monitoring and moderation, and surprise and delight campaigns.
Content Development
From long-form thought leadership blogs to the latest video content on today’s hot new platform, our team of content producers plays at the intersection of community passions and your business goals.
Social Media Advertising
Social media ad buying is different than any other ad buying. Our dedicated media strategists and media buyers’ pair careful audience targeting with real-time optimization. The result? Ads that resonate with the community and exceed goals.
Influencer Marketing
With access to over 4M influencer profiles, our programs generate and syndicate authentic branded content that is on message while staying true to the influencers’ voice and audience interests.
Reporting & Analytics
Our analysts do more than report on KPIs. From custom-designed reports to goal setting to focused social media ROI models, our team will work with yours to adapt or build assets to fit your specific business needs.
Consulting
Our social media experts work collaboratively with your in-house team to develop an overarching strategic direction and a logical measurement plan. We’re here to support you as needed over the long haul, helping you apply and stay accountable to your strategy.
Promotions
Achieve your brand’s business objectives, with our social-first programs move customers through the purchase funnel and turn customers into fans and turn fans into advocates for your brand.
Crisis Management
Whether you need a pre-emptive crisis and escalation plan, a few days of strategic guidance, or just more eyes on your channels to handle a surge in complaints, we can quickly activate an experienced team to help you get through it all.
Social Listening
Tap into social media insights designed to help inform your brand’s decisions on everything from marketing campaigns to product development and customer service practices.
In-house Support
Whether you’re looking to build a social strategy, create content that converts to sales, engage with your brand’s community, dive into the data, or boost content through paid social media campaigns, we have the right resources and expertise to support your team.
Content That Converts™
Our latest service model replaces the calendar-based approach to social media and is designed to drive real business results by tailoring content and targeting to meet your audience’s Mindset in the Moment™ at each stage of the purchase funnel.
We Strive to Produce Award-winning Work
