Sure, we track the basics like share-of-voice and brand mentions as a social listening agency, but the real value comes from the insights our analysts glean by reviewing real consumer conversations. Our insights help inform brand decisions on everything from marketing campaigns to product development and customer service practices.
Media monitoring tracks where and how your audience engages so you always know what’s being said about your organization. By monitoring media channels for mentions of your brand, products, keywords, and competitors, we uncover online activity and analyze social engagements for trends and potential problems.
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We’re Social Only. Social First. Social Partners.
The best brands have trusted Ignite Social Media since our inception in 2007. We’ve watched trends come and go, and created some industry practices that are now widespread.
A full-service social media strategy agency, Ignite Social Media creates strategic marketing plans and implements effective social media campaigns to help you grow your business. Whether you’re looking for a full-service social media marketing agency or ala carte services to augment your in-house team, you can trust the experts at Ignite Social Media.
My time working with Ignite was fantastic. They were patient and listened to our organization's specific needs, always were proactive in keeping us updated on things we should know in the industry, and managed our account effectively and efficiently.
Ignite Social Media has a vast team of professionals knowledgeable in all areas of social media marketing. They are flexible, transparent, and easy to work with and we have been very pleased with the results of our fall campaign.
I can’t imagine a better partner to manage our social media presence than the team at Ignite Social Media. Since they’ve taken over our account our fan base and engagement rates have grown every quarter. They consistently produce high-quality, content that our customers love and do a tremendous job managing our community of fans. The reports I get back are interesting and insightful and their expertise at managing our paid media has allowed us to do more testing and learning than we ever could have on our own. They’re a team that I truly trust to help shepherd us through the ever-changing social media landscape.
The team at Ignite is truly remarkable, which is something not often said about agencies. We work with a fantastic team that is extremely collaborative and consistently brings fresh ideas to the table on how we can continue to spread our mission through social. Not only are their ideas creative and flawlessly executed but they also have a true technical understanding of the various social channels and have become an extension of our brand. They’re truly dedicated to our success.
The Outer Banks Visitors Bureau has been working with Ignite Social Media for more than two years. They ramped up on our business quickly and internalized what they learned. We’ve benefited immensely from their expertise and the passion they bring to the job. Perhaps most importantly, they’re just good people. I truly do consider Ignite to be a part of our team. I would recommend them without any hesitation.