As content developers we love to create and there’s nothing more exciting than the possibilities of creating engaging content and taking on a new client. But facing the content to curate and what to create can almost be as daunting as it is exciting. So,...

Between all of the interactions that occur on a day-to-day basis, it’s almost inevitable that some brands would end up conversing with others on Twitter. While exchanges between celebrities are generally a heated battle, big brands need to show their humanity through these interactions. Twitter feuds...

Creating great content takes work and like it or not, there isn't much you can do to change that. When done well, your content marketing efforts should be engaging, effective and entertaining. It must break through the clutter of your audience's digital world, cause them...

Super Bowl 50 won’t go down as the most exciting game ever played. Nor will it go down as the social Super Bowl, as very few of the ads had social tie-ins. But the few notable exceptions show how powerful social media can be at...

Video is everywhere. I can almost guarantee that you watch at least one video online per day. It’s hard to avoid when you’re scrolling through your feed and they automatically starts playing. According to Cisco, by 2019 80% of all Internet traffic will be video....

Twitter continues to make change after change to their platform, Facebook tweaks the newsfeed algorithm (again) and Snapchat makes major changes to increase connections on their network. Also, are you going to SXSW Interactive? Write me back. Maybe we can meet up. Twitter Offers $1M Emojis,...

When it comes to launching a new product for your brand, there are three waves of planning: pre-launch, launch, and post-launch. Social media can play a key role in each of these waves, as we experienced with our Women's Beauty Brand client in 2014 when they launched...

Snapchat may just be the most powerful storytelling tool in social media today. Once a disposable photo messaging app, Snapchat’s various updates and new features helped it gain popularity and marketing potential amongst brands and celebrities. Unlike some of its competitors, Snapchat is able to...

It’s inevitable. Although 80% of companies say they deliver exceptional customer service, we still see consumers taking out their frustrations and complaints on social media. Technology and consumer behavior have created an environment where there are more complaints than ever, mostly online. This factor has made...

With the New Year comes new clients, assignments and budgets. To make the most impact with your social media buying budget this year, here are some tips and tricks both timeless and new. Select platforms that make sense with your audience. Just because you’re...

When Google+ came into existence in 2011, it was a lot to take in and viewed as a rival to Facebook. There were a lot of jokes about it being introduced around the fact that you had to have one in order to do pretty...