Number one: What's your objective?

Number two: How are you going to measure it?

These two questions aren't revolutionary - they're among the first questions that should be asked at the start of planning for any new project. Yet they often seem to get...

I got excited about his panel because it seemed to speak to me specifically, and sure enough, it really delivered. The panel concentrated on two aspects of web writing, first is to explore writing web content, and secondly how to write web content for a...

One of the more interesting panels I was able to attend at this year's South by Southwest Interactive Festival was called "Can the Real-Time Web Be Realized?" As status updates (via Twitter, via Facebook, via Foursquare) become increasingly important, the ability to figure out what's...

"Brand ambassador" is one of those fungible terms in marketing - it could mean fans who are just really passionate about a brand or product and share their love on their own accord, or it could mean a branded, deliberate program by a company to...

The hot location-based social network/game site Foursquare has made a somewhat significant change to the rules. It seems that you can now resign as mayor of any destination on Foursquare.

While this may save some potential embarrassment for folks who realize their fondness for a...

Recently, using social media for charities and non-profits has been the conversation topic du jor, due in no small part to the massively successful text donation campaign for Haiti implemented by The Red Cross. Social media for non-profits and causes has been steadily evolving in...