If you can't make fun of social media language and social media marketers, you're just not trying very hard. We use words and phrases like "tweet-a-thon" and "link bait," often with a straight face. In recognition of that, we put together our first "Stickerbook" for distribution at...

For three years now, the folks at Cision have ranked the Top 100 blogs in our category by looking at specific data points. These data points are designed to reward actual site performance versus popularity or "Internet fame." Last year, Ignite Social Media was ranked second,...

Paul Greenberg, an expert on CRM, took time out to keynote the Radian6 user conference, Social 2011 (where I get my turn to speak this afternoon). After writing 800 pages on Social CRM, Greenberg's not yet sure if it's for real, which is similar to...

A little more excitement in the Top 50 company fan pages of March 2011, when compared to February, which was a fairly quiet month. These branded Facebook pages are the largest in the business and we saw many grow more than 10% in the last 30...

A couple weeks ago, we sponsored a SXSW party with Jason Falls at two bars: Dogwood and Molotov.  As many tweets indicated - we weren't the only ones having a blast with our sticker books and meeting up with new and old friends. In case you...

Dear SXSW Interactive: Remember MySpace? In July 2007, MySpace delivered 12% of all Internet traffic. It was the place and everyone wanted to be there. Today, MySpace still delivers more traffic than Twitter, but nobody cares. If you're not careful, the same could happen to you. Clearly,...

SXSW Interactive, which is also known as Spring Break for Geeks, is absolutely packed this year. Unlike last year, conferences are spread among 10 "campuses" instead of being located solely at the Austin Convention Center. Thus I find myself at the Hyatt, across the river,...