I came across an interesting post on Marketing Pilgrim that pointed at a new study by the CMO Council called "Giving Customer Voice More Volume". It seems that Chief Marketing Officers understand the need to listen to, amplify and react to customer input, but they...

We all knew it was simply a matter of time. There was no way something as popular as Twitter could go without being plagued by a spamming issue- something all of our favorite social networking sites have experienced. Mashable's Adam Ostrow predicted it in March...

After many reminders, I am continuing with the series, "26 Social Media Marketing Examples in Detail" .  Because this is going to take a while to pour through (and I want to make sure these reviews are in-depth and provide quality insight) you also may...

We here at Ignite Social Media pride ourselves on being on top of the newest social media toys, partially because it's what we do, but partially because we can't help ourselves. I swear, Brian Chappell was born with a mouse fused to his tiny little...

The economy is bad. Everyone is downsizing. Jobs are being lost, no one is buying anything unless it's on sale. People are tightening their belts and staying in. What to do? Purge, that's what....

There's been a lot written about where social media is going in 2009, lots of New Year's predictions, but we focus here solely on corporate social media marketing. 2008 was social media crystal ballthe year where many more corporations realized they needed to get into...

As you can probably imagine, we really love a well-executed viral marketing campaign in this office. And there is nary a viral video that goes unwatched, sometimes repeatedly, within the four walls of our headquarters. Just ask us about Shane Mercado and...