They used to be called “fans,” but now they are simply Facebook users who “Like” your Facebook page. (For simplicity’s sake, I will be referring to them as fans.) But how do you get them? When a Facebook user visits your page, what they see...

Earlier this month, I had the honor of delivering the keynote address to the Outdoor Industry Association's annual leadership conference. It's where folks like Patagonia, North Face, Timberland and more gather to talk about the latest trends impacting their business. I had done a panel the year prior on the basics of social media marketing, and the feedback was positive so they asked to me to speak to the whole group this year.
Ignite Social Media