Last week, I drove 3000 miles in 3 days—from upstate South Carolina to Northern California. During the trip I used a number of social media tools to share my trip progress. From twittering mini-location updates and interesting factoids about Route 66 to sharing images on...

25 August, 2008

At Ignite, we do a lot of research on the Social Media Language tools out there, and some are certainly more effective than others. I've dug up these 5 tools that you don't not know about, and can be great sources to get your...

01 July, 2008

Websites bore me. There, I said it. This includes the many bloated social networks that pop up on an hourly basis. I'm a minimalist. Even my sentences are short. I just want my web applications that do exactly what I need them to do—nothing...

26 June, 2008

In college and high school, I used flash cards, vocabulary lists, and even audio programs on tapes to learn new languages (Spanish in high school, German in college). Each of those tools is helpful in some capacity, but in the end, the quickest way to...

17 June, 2008

In my previous post this week, I talked a little about my honeymoon planning frustrations, which led me to delve into the social media applications and the specific tactics that the travel industry as a whole should adopt....

21 December, 2007

The fires in California once again remind us of a need for improved communication in the case of emergencies. So far, reverse 911 calls have been distributed via cell phones and landlines to notify residents of the impending fires and to warn of evacuations....

25 October, 2007

In my earlier post, "Is Shoutlet Overselling Itself," I took a look at the Shoutlet website after their product launch announcement andShoutlet logo wondered aloud, basically, "What is this thing? Does it work? Or is it hype?"...

16 October, 2007

RSS Feeds are a great way to keep up with the websites you like, but choosing your favorites from those pages and sharing them with others easily hasn't been so easy. That's the problem that the folks at FeedXI have been working to solve....

21 September, 2007

We all know that customer service is a costly part of any business. Currently, most companies still operate call centers, translating to a cost per phone call of around 35$. Unfortunately, email support doesn't lessen this, due to duplication of inquiriessatisfaction.jpg....

18 September, 2007
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