Paul Greenberg, an expert on CRM, took time out to keynote the Radian6 user conference, Social 2011 (where I get my turn to speak this afternoon). After writing 800 pages on Social CRM, Greenberg's not yet sure if it's for real, which is similar to...

08 April, 2011

A little more excitement in the Top 50 company fan pages of March 2011, when compared to February, which was a fairly quiet month. These branded Facebook pages are the largest in the business and we saw many grow more than 10% in the last 30...

29 March, 2011

Before the debut of his breakthrough television show, Daniel Tosh had been carving a name for himself like most stand-up comics; working the club circuits hoping to catch a break. After building some momentum as an up and coming comedian, Tosh landed a performance on...

24 March, 2011

A couple weeks ago, we sponsored a SXSW party with Jason Falls at two bars: Dogwood and Molotov.  As many tweets indicated - we weren't the only ones having a blast with our sticker books and meeting up with new and old friends. In case you...

21 March, 2011

Dear SXSW Interactive: Remember MySpace? In July 2007, MySpace delivered 12% of all Internet traffic. It was the place and everyone wanted to be there. Today, MySpace still delivers more traffic than Twitter, but nobody cares. If you're not careful, the same could happen to you. Clearly,...

15 March, 2011

SXSW Interactive, which is also known as Spring Break for Geeks, is absolutely packed this year. Unlike last year, conferences are spread among 10 "campuses" instead of being located solely at the Austin Convention Center. Thus I find myself at the Hyatt, across the river,...

11 March, 2011

February was a fairly quiet month for the largest branded Facebook fan pages in the world. Unlike prior months where we saw explosive growth, growth was largely in the single digits during February, with only one fan page in the Top 50 (MTV) growing at a...

01 March, 2011

(UPDATE 2/21): The first 1,000 tickets sold out quickly. But we just released 500 more. Get em while they last.) Anyone who has been to South by Southwest knows that the parties are nearly as important as the sessions. The networking opportunities, the fun, your Twitter stream...

17 February, 2011