2025 Social Media Audit Checklist

When should a brand conduct a social media audit?

Social media team reviewing audit checklist
A full audit is most valuable when your brand has at least six months of consistent activity, measurable goals, and enough budget to act on the findings. Skip a deep dive if you have brand-new channels, minimal content, or a crisis that requires immediate triage. Otherwise, an audit is essential before building annual strategies, resetting KPIs, or scaling paid media. According to Hootsuite’s 2025 Social Trends Survey, 71 % of high-growth brands refresh their social strategy every 12 months or sooner. If you haven’t re-evaluated platform fit, content mix, or competitive benchmarks in the last year, now is the time to audit.

What is a social media audit, and what questions does it answer?

A social media audit is a structured review of every owned, earned, and paid touchpoint across platforms. It uncovers:

  • Which platforms best reach your current and desired audiences
  • Performance of each content format (video, carousel, Stories, Reels, Shorts, Pins, live)
  • Optimal posting frequency and day-parting windows
  • Community response times and sentiment trends
  • Competitive share of voice and creative differentiators
  • Influencer and paid media ROI

HubSpot’s State of Marketing 2024 found that brands conducting quarterly audits improve engagement by 27 % YoY. Our proprietary client data mirrors that lift, especially after aligning KPIs to updated algorithm signals.

How to run a social media audit: a step-by-step framework

  1. Inventory every profile. Log handles, bios, verification status, follower counts, and profile assets.
  2. Pull 12-month metrics: impressions, reach, engagements, CTR, watch time, conversions, and spend.
  3. Benchmark against industry averages (see platform ad specs).
  4. Code posts by theme, format, and campaign to surface high-performing patterns.
  5. Analyze audience demographics and psychographics inside each native dashboard.
  6. Grade community management on speed (<30 min median is “excellent”) and tone consistency.
  7. Assess paid vs. organic contribution to goals, then calculate blended CPA/ROAS.
  8. Compile insights, prioritize quick wins, and map to future objectives.

Which social platform is best for brand awareness, engagement, or conversion?

Creator filming social content

Goal Best Platform (2025) Key Stat
Reach/Brand Awareness TikTok Avg. CPM $6.81 vs. IG $9.12 – eMarketer 2024
Engagement Instagram Reels Video engagement 38 % higher than static – Sprout Social 2024
Web Traffic Pinterest Clicks up 23 % YoY after mobile deep-links – Pinterest Data 2025
Lead Generation LinkedIn 2× higher CVR than Facebook for B2B – LinkedIn 2024
E-commerce Sales Meta Advantage+ Shopping ROAS improved 32 % in beta tests – Meta 2025

Choose platforms that align with your funnel goal, but always verify with first-party data pulled during the audit.

Why analyze competitors during a social media audit?

Competitive analysis benchmarks performance, reveals whitespace, and prevents copycat tactics. Our 2024 review of 60 CPG brands showed that those who adopted a unique value proposition after spotting competitor fatigue increased organic reach by 19 % in three months. Look for:

  • Content gaps your brand can own (UGC, how-tos, behind-the-scenes)
  • Ad spend spikes indicating seasonal pushes
  • Creative hooks driving shareability (memes, tutorials, data visuals)

Tools like Socialinsider and Brandwatch make side-by-side comparisons fast.

What are the best tools to conduct a social media audit in 2025?

  1. Sprout Social – all-in-one analytics, lately powered by AI prompts.
  2. Rival IQ – competitive benchmarking and alerting.
  3. Google Looker Studio – custom dashboards that blend paid and organic data.
  4. Phlanx – influencer authenticity checks.
  5. Ignite Social Media Audit Workbook – our proprietary template (contact us for access).

Use at least one native platform (Meta Business Suite, TikTok Ads Manager) plus a cross-channel aggregator for accuracy.

How to calculate social media ROI after the audit?

Tie metrics to business outcomes with this formula: Net revenue attributed to social ÷ Total social investment. Track at campaign and annual levels. Buffer’s 2024 Benchmark Report notes that brands integrating UTMs and post-purchase surveys see attribution accuracy rise by 42%. For influencer programs, compute EMV ÷ Spend to justify expansion.

Which paid social tactics deliver the highest ROAS?

  • Advantage+ Shopping Campaigns on Meta for e-commerce (avg. ROAS 4.8 – Meta Internal 2025)
  • Lead Gen Forms on LinkedIn for high-value B2B offers (CPL $36 vs. $52 on display – HubSpot 2024)
  • Performance Max with YouTube Shorts for awareness + retargeting
  • Pinterest Premier Spotlight for upper-funnel reach at lower CPMs

Set up A/B tests with 90-day look-back windows to confirm platform claims.


How to evaluate and optimize influencer marketing during an audit?

1. Pull performance by creator: impressions, engagement rate, saves, clicks, conversions.
2. Check audience authenticity (flag >25 % suspicious followers).
3. Map creator cost against EMV; target ≥3 × return.
4. Identify top creators for ambassadorships and negotiate renewals before competitors move in.
A 2024 Influencer Marketing Hub study shows brands that shift 30% of spend to long-term partners lift conversions by 2.6×.

What are the pros and cons of a social media audit?

Pros

  • Data-driven clarity on what works
  • Competitive intelligence
  • Resource reallocation to high-ROI tactics

Cons

  • Time-intensive (40-60 hrs for enterprise accounts)
  • Requires access to all platform analytics
  • Insights are wasted without budget to act

Weigh the effort against potential upside; most clients see cost recouped within one optimized campaign.


7 best strategic shifts an audit often recommends

  1. Refined objectives & KPIs aligned to the funnel
  2. Platform prioritization (drop under-performers, double-down on winners)
  3. Content pillar realignment around audience pain points
  4. Always-on paid support for hero content
  5. Community SLA upgrade (respond in <1 hr)
  6. Influencer ambassador program roll-out
  7. Quarterly pulse audits to stay agile

These shifts collectively improved client engagement by 34 % in our 2024 internal study.


What common mistakes should brands avoid on social media?

  • Posting identical content on every platform (algorithm penalties)
  • Ignoring dark social (DMs, group shares) in reporting
  • Over-reliance on vanity metrics like follower count
  • Neglecting accessibility (ALT text, captions)

Read our guide, 8 Social Media Marketing Mistakes, for deeper fixes.

If you need help with your social audit, we can apply our experience to your unique situation. Contact us today to explore how a social media audit can guide your brand’s growth and success.