Ignite Social Media hosted the first ever “Snapinar”; a webinar about Snapchat, on Snapchat! We wanted to use this opportunity to test how to best measure Snapchat campaigns. In this post, we’ll discuss Snapchat KPIs and best practices, as well as challenges that come with...

Happy new year, the time of finalizing 2015 plans! Whether it’s a specific social program or a general channel campaign, the first two questions in goal-setting should always be “What are my goals?” and “How do I measure them?” Shifting into 2015 with Facebook creating bundled posts,...

There are so many social media metrics and such little time. The Facebook download of page insights alone has over 1700 columns of data, ranging from daily Likes of your brand page to video plays in the last 28 days. More data doesn't necessarily equate to better data,...

Social media marketing and ROI have an interesting history with some famous sorts saying the proper answer should be, "What's the ROI of your mother, because she made you what you are today?" I have to think they never won a budget argument with that kind...

In the immediate aftermath of the now-epic Old Spice Guy YouTube response campaign, Facebook fan interaction spiked by 800%, the brand's Twitter following grew by 2700%, 1.4 billion impressions were generated, and more importantly, product sales surged 27% over six months to establish Old Spice...

In my first post on this topic, I outlined four different approaches to calculating social media return-on-investment (ROI): Direct, Correlated, Relative, and Proxy. There's a reason for that order: if you can calculate direct ROI for any of your campaigns or programs, and it's not...

It has become the great debate in social media marketing: "What's the ROI? How do you measure it?" Or more directly put: "Does it work? How can you tell?" Beyond being a hot topic for pundits to debate, social media return-on-investment (ROI) is something we...

Number one: What's your objective?

Number two: How are you going to measure it?

These two questions aren't revolutionary - they're among the first questions that should be asked at the start of planning for any new project. Yet they often seem to get...

Ignite Social Media