After a wonderful long weekend in Austin, TX, we thought it would be nice to take a moment to reflect on one of the best interactive conferences in the world. We present to you some Sh*t People Say at SXSW 2012. ...

The food truck phenomenon has been spreading across America recently in large part due to social media. I sat in on a fantastic panel with three contestants from Food Network's The Great Food Truck Race: Daniel Shemtob of Lime Truck, Stephanie Morgan of Seabirds Truck, and James DiSabatino...

Will the law protect you if you tweet unfriendly comments about a public figure? Can a company make you take down a blog post if you use an image taken by their photographer? Where do you draw the line between rights and terms of service?...

Welcome back to work. Perhaps one of your 2012 resolutions is to keep up with social media marketing as an industry and a discipline more than you did in 2011. Or perhaps you just like free stuff. Either way, we've got you covered. UPDATE: We have...

After attending Pubcon for the fifth year and speaking there for the third time, I’m happy to say the event was as successful this year as it has been in the past. Brett Tabke and his team did a really good job putting on another great...

If you can't make fun of social media language and social media marketers, you're just not trying very hard. We use words and phrases like "tweet-a-thon" and "link bait," often with a straight face. In recognition of that, we put together our first "Stickerbook" for distribution at...

Paul Greenberg, an expert on CRM, took time out to keynote the Radian6 user conference, Social 2011 (where I get my turn to speak this afternoon). After writing 800 pages on Social CRM, Greenberg's not yet sure if it's for real, which is similar to...

A couple weeks ago, we sponsored a SXSW party with Jason Falls at two bars: Dogwood and Molotov.  As many tweets indicated - we weren't the only ones having a blast with our sticker books and meeting up with new and old friends. In case you...

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