Instagram announced the new Instagram Direct functionality today, unveiling a bigger opportunity for community managers to connect directly with Instagram followers. The update now allows users to send direct photo messages to followers -- up to 15 at a time -- in case you're maybe a little...

12 December, 2013

This guest post is brought to you by BoostSuite, the easiest way to build more website traffic and get more marketing conversions. If you’re managing your company’s social media marketing, sometimes it can feel like your posts are falling into a black abyss, never to be...

02 December, 2013

Social media provides consumers with a public stage to share their thoughts, opinions, grievances, etc. Whether it's on Facebook, Twitter, YouTube, or a social site that hasn't even been built yet, you can bet that there's just as much negatively flowing through the ether as...

22 November, 2013

*This wouldn’t be a proper blog post about legal “watchouts” if I didn’t include a disclaimer. The following post includes best practices, suggestions and my own interpretation of the laws.  I am not an attorney – just a cautious social media marketer.  Consult your brand’s...

05 September, 2013

Community managers across the world rejoiced today, as Instagram's 4.1 update finally allowed for importing videos. (Somewhere, Vine developers are nervous.) No longer does a community manager or content creator have to hold the in-app button to record an Instagram video, as they can now import...

07 August, 2013

You know those Instagram accounts that look ridiculously put together? Don’t worry – they aren’t too far out of your reach.Coming out of BlogHer ’13, there was one session that truly stood out in my mind – Morgan Shanahan of the818.com’s “Find Your Instagram Style.”...

02 August, 2013

The much-hyped announcement made by Facebook in June that unveiled Instagram video nearly overshadowed the largest update rolled out by Vine. The new features answer many criticisms made by users and promises a more fun and easy experience. The Vine updates are a solid counter...

08 July, 2013

The NHL season came to a stunning conclusion this week when the Chicago Blackhawks defeated the Boston Bruins in Game 6 of the Stanley Cup Finals. As the Blackhawks raised that big, beautiful trophy, community manager nerds at Ignite Social Media couldn't help but wonder,...

27 June, 2013

Recently, clients have been asking me how they'll know if our community managers are succeeding in their craft. To me, that answer was simple. A healthy community. That means the community manager is doing well, right? Well sort of. Thanks to some smart thinking and...

12 July, 2012