Have you found yourself reading a blog post or participating in a webinar and simultaneously googling words as they are tossed back and forth? As we barrel through a period of unprecedented growth in our industry, one of the side effects is the creation of...

It's been about 24 hours since Facebook announced that it would begin verifying pages and most of us in the Facebook marketing world are still trying to determine what this means for brands. Personally, I think this is one of the few additions Facebook has...

One of the biggest challenges facing brands in the social space today is building active communities. Big and small brands alike strive to have interactive advocates on their channels. If we really want to build truly active communities as large brands, community managers, content creators,...

After a few hackers "Had it their way" with Burger King's Twitter handle, we started thinking that password security is a big deal, and not everyone's doing it right. Here are a few simple steps that can help you avoid a situation that would be,...