Measuring the Value of Social Bookmarking Referrals
January 22, 2008
If you're new here, and interested in the latest news and insights on social media marketing, you may want to subscribe to our RSS feed. Thanks for visiting Ignite Social Media.
This morning I read an article by the BlogOnExpo blog, which discussed “Why 100 Organic Visitors are better than 10,000 Social Media Visitors”
Basically, the article made an argument that the quality of “social media visitors” in comparison to the quality of organic visitors is notably lower. (While the reference to “social media visitor” in this case is quite confusing, I’m assuming it was meant to refer to “social media bookmarking” visitors like Digg and StumbleUpon users). In any case, if you are a skimmer, the main assumptions I got out of this article were the following:
- Social Media Visitors (Social Bookmarking Visitors) come once and probably never again.
- Visitors from social bookmarking sites are not as valuable as visitors from referrals or organic searches – length of time on site, page depth, and participation is lower overall.
- Overall Takeaway: Invest more time in your “organic” visitors than your social media visitors.
Coming from an angle of a social media agency, I can’t help but to think this is a short-sighted view – even if it is a fairly popular attitude towards the value of referrals from social media bookmarking sites. For many, these bookmarking sites seem to provide a boost in traffic, but nothing more over the long term.
Before adopting this same attitude, I would argue that the value of social bookmarking sites are strikingly different for every business model and every business objective.
To use ourselves as an example: around 50% of our traffic comes from referring sites – most of these being StumbleUpon users. While at first, it was tempting to write this off on the above assumptions – we’ve found that a large audience of StumbleUpon users have an overall interest in social media, and are actually the users that stay on our site the longest (at around a 30% bounce rate). In our case, this increased exposure into our target audience is beneficial.
This is where knowing where your audience is participating in social media comes into play. Understanding that social bookmarking sites have different audiences can mean more valuable referrals and an increase in brand awareness among an already established audience. For instance, a company that is targeting a highly technical audience with a new technology or product offering may find that tailored content (not spam) promoted to Digg can increase product and brand awareness. Another company that is trying to push a promotion to price-sensitive consumers may find that Dealigg is the way to go.
The takeaway? If you look at social bookmarking sites as all the same or useless for every business model - you will never find value. However, if you can find and participate in the social bookmarking sites where your audience is in, you may reap the rewards of more valuable referrals.
Comments
10 Responses to “Measuring the Value of Social Bookmarking Referrals”
Got something to say?
Lisa, nice post. PR 101: If you know your audience, you’ll know what they want and why they want it.
Hi LIsa
Nice post…I think tht is exactly the step most online marketers miss altogether.They simply think that Social Media is an extension of SEO and a method to gain backlinks and traffic if u’re on the first page.They seldom realize that to come to the first page you need that many number of votes and to get that many number of votes you need to target the right audience
[…] Comments […]
@ DJ and Robin - Thanks for reading and responding. It’s great to hear feedback from those with backgrounds in SEO, who can also see the value in targeting the right audience
as you can see, I couldn’t help but to visit both of your sites
Not a problem Lisa. My background is public relations, so whenever I get a new client, one of the first things I dive into is who their audience is. Sometimes, we (SEO people) get too cute with social media and try to do everything for link building. Are you on Twitter?
@ DJ (not really sure if your name is DJ or those are just your initials, so let me know what to call you….)
My twitter is lisamcneill - look forward to connecting…
-Lisa
[…] Measuring the Value of Social Bookmarking Referrals […]
Lisa,
Great post. I find that “any traffic is good traffic,” as you can’t gain loyal readers unless they find you somewhere on the net. However, I do agree that social media strategies are something all of their own, and differ completely from SEO. Sure, it builds links to the site, but the real value in social media is the “votes” and recommendations of others. If a post gets more “diggs,” “stumbles,” or whatever, then it is more likely that those who click through the site will more fully read the content, increasing the likelihood that they will subscribe or return to the site at a later time.
Thanks!
I think people who are measuring ROI of marketing efforts are going to be bound to evaluating the value of their traffic based upon whether click = conversion.
They need to get beyond these metrics and evaluate other indirect value such as brand awareness and education.
There are many more metrics to use and define in social media campaigns.
[…] Measuring the Value of Social Bookmarking Referrals […]